![]() Being inconsistent in behavior and showing up as being insincere and inauthentic creates a deep wedge that can spawn fear, uncertainty and doubt. Sheila Goldgrab, Goldgrab Leadership CoachingĪ fatal leadership habit is inconsistency. Listening to customer feedback is a posture that belongs at the core of every leader’s thinking. It’s that their perceptions should inform your strategy. It isn’t that customers know what they want from your brand they may not. Most leaders are good at following the trends in the market but need to train their focus on the customer. One of the worst habits leaders may have is losing sight of the customer. Learning about distorted thinking patterns can adjust leaders’ thinking around how human systems contain both controllable and uncontrollable variables. ![]() For example, someone is blamed for missing a sales quota, but a difficult territory is out of the person’s control. The worst leadership habit is the fundamental attribution error, which attributes either too much or not enough credit (or blame) to one person. Wayland Lum, Copperbox Leadership Advisory Leaders should take time to understand their people’s values, motives and personal/career aspirations. When leaders aren’t curious about getting to know and understand the diverse talent they have, there’s a risk that those team members won’t feel a sense of belonging and will then leave. Part of modern leadership is ensuring that each employee feels psychologically safe to bring their whole self to work. Not Being Curious About Diverse Talent On The Team Sahar Andrade, MB.BCh, Sahar Consulting, LLCĦ. This can change if leaders accept the reality that they need to learn more through coaching on emotional intelligence, overcoming bias and inclusive leadership. As a result, their teams will not feel as if they are included or that they belong, which creates an unsafe, hostile working environment. So, intentionally or not, they do not exhibit inclusive behaviors. Do I qualify?Ī lack of self-awareness around what their blind spots are is a common negative trait in leaders. ![]() Forbes Coaches Council is an invitation-only community for leading business and career coaches.
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